IT SUPPORT · SYSTEM ADMINISTRATION

Hello, I'm

Rokibul
Hassan.

IT Support Professional focused on reliable technology and smooth operations.

I work across hardware, software, networking and IT infrastructure — helping users solve technical problems and keeping systems running efficiently.

2025 — NowJunior Executive (IT)
Akij VentureCurrent organization
BSc CSEComputer Science Engineering
Portrait of Rokibul Hassan
Rokibul HassanIT Support Professional
✦ Best Performer 2026Akij Venture Ltd.
✓ Problem solverSupport · Maintain · Improve
CORE FOCUSIT SUPPORTSYSTEM ADMINISTRATIONNETWORKINGDATA CENTER OPERATIONS
01 / ABOUT ME

Technology should
work for people.

I enjoy making technology dependable, understandable and useful.

I am an IT professional with experience supporting hardware, software and network-related issues. My work includes installing and configuring systems, troubleshooting equipment, monitoring data center and CCTV operations, assisting users and coordinating with vendors.

I aim to contribute to an organization through practical technical skills, responsibility, teamwork and a willingness to keep learning.

Technical SupportTroubleshootingSystem AdministrationNetworkingIT Operations
02 / EXPERIENCE

My professional
journey.

JUNE 2025 — PRESENT

Junior Executive (IT)

Akij Venture Ltd.

Akij House · Tejgaon–Gulshan Link Road, Dhaka

  • Provide technical support for hardware, software and network-related issues.
  • Install, configure and troubleshoot operating systems, applications and IT equipment.
  • Perform hardware maintenance, troubleshooting and system upgrades.
  • Monitor data center operations and CCTV surveillance systems.
  • Assist users with IT-related problems and maintain technical documentation.
  • Coordinate with vendors for IT equipment and service-related issues.
FEBRUARY 2025 — MAY 2025

IT Intern

Akij Venture Ltd.

Akij House · Tejgaon–Gulshan Link Road, Dhaka

  • Assisted in hardware and software troubleshooting.
  • Supported system installation, configuration and maintenance activities.
  • Helped monitor network connectivity and IT infrastructure.
  • Provided user support for day-to-day technical issues.
03 / SKILLS & EXPERTISE

What I bring
to the table.

Technical skills

IT Support & Troubleshooting

System Administration

Computer Hardware Installation & Maintenance

Software Installation & Configuration

Network Configuration & Troubleshooting

Data Center Operations, CCTV & BMS Monitoring

Vendor Coordination & Technical Documentation

Computer skills

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Windows OS installation & configuration

Internet & email communication · Basic networking

Soft skills

CommunicationProblem-solvingTeamworkTime managementAdaptabilityQuick learning

Languages

Bengali — Fluent

English — Professional Working Proficiency (Written & Spoken)

✦
RECOGNITION · JUNE 26, 2026

Best Performer 2026

Awarded by Akij Venture Ltd. in recognition of outstanding performance, dedication and contribution to organizational success.

2026
04 / EDUCATION

Academic background.

B.Sc. in Computer Science & Engineering

Stamford University of Bangladesh · Dhaka

CGPA: 3.06 / 4.00
CSE

Higher Secondary Certificate (HSC)

University Laboratory High School & College · Science

GPA: 3.33 / 5.00
HSC

Secondary School Certificate (SSC)

Motijheel Model High School and College · Science

GPA: 5.00 / 5.00
SSC
05 / GET IN TOUCH

Have an opportunity?
Let's talk.

I'm open to professional conversations, IT opportunities and meaningful collaborations.